These two chapters sort of opened my eyes a little bit to exactly how much the odds are stacked against the working poor. I know it's a vicious cycle, not being able to pay your bills, they continue to stack up and it's impossible to get out from under it. But I didn't realize how many agencies there are that prey on these people.
Another thing that made me think was the whole people who can't buy food but have cable and phones. I know I had friends who were on food stamps but had blackberries and iPhones and it drove me up a wall. I could not understand how they did not have money to buy food, but they could afford such an expensive luxury. I guess it's just priorities...